Senior Infrastructure Support Engineer

Location: Work from Home (WFH)

Experience: 5 - 7 years

Shift: US Time Zone

We are seeking a skilled Senior Infrastructure Support Engineer to manage, maintain, and enhance our IT infrastructure. The ideal candidate will have expertise in Active Directory, Linux, Microsoft 365, Certificate Services, Azure, VMware, and AWS. You will play a critical role in troubleshooting, performance optimization, and ensuring seamless IT operations while collaborating with cross-functional teams.

Key Responsibilities

  • Manage and maintain Active Directory, including group policies and authentication services.
  • Administer Linux environments and ensure server security and performance.
  • Oversee Microsoft 365 services, including Exchange, SharePoint, and Teams.
  • Manage Certificate Services for authentication and encryption.
  • Work with Azure, AWS, and VMware for cloud and virtualization management.
  • Provide technical support and troubleshooting for infrastructure-related issues.
  • Collaborate with cross-functional teams to optimize IT infrastructure.
  • Monitor system performance and implement improvements.
  • Ensure security best practices and compliance with company policies.

Required Skills & Qualifications

  • 5-7 years of experience in IT infrastructure support.
  • Strong hands-on experience in Active Directory, Linux, Microsoft 365, Certificate Services, Azure, VMware, and AWS.
  • Excellent troubleshooting and problem-solving skills.
  • Strong knowledge of IT security principles and best practices.
  • Ability to work independently and in a team-oriented environment.
  • Strong English communication skills (verbal and written).
  • Ability to work effectively in US time zone.

Preferred Qualifications

  • Certifications such as Azure Administrator, AWS Solutions Architect, Microsoft 365 Certified, VMware Certified Professional (VCP) are a plus.
  • Experience with scripting (PowerShell, Bash) is an added advantage.

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